i had to physically grab my ups guy and show him where my apartment is. the huge sign i made with the arrow pointing down to my door (seriously) was apparently not enough for him to figure it out. it got to the point where he would ask a total stranger if they knew me, they would say no, and he would just give them my package and ask them to find me. i wanted to kill him. the fed ex guy doesnt even try, and DHL can pretty much suck it. priority mail. thats the way to go.