Dave,
I have looked high and low. Looked through each order in that time frame, Searched by every means possible, Searched all email for "Dave""Athol""Mass""Drury"and"01331".
And here is what I came up with. I was not able to find any reference to this order.
I did find your 3 previous orders
Your account name is not under the name Dave (which is not a problem but since that is basically all of the info I had for you it makes it difficult)
Your order did not go thorough
since 5-28 -2002 you have logged onto our site 3 times each time making a purchase and successfully completing the checkout procedure (Thank you)
Your last log on date was 7-17-2002
On each of the previous orders you were sent an email when the order was processed saying that the items had been shipped and were in transit. The email also contains a link so that you may check the status of the order. Obviously since this order was not completed you did not get one this time.
from all that I can gather form these facts, and knowing that you are somewhat familiar with our checkout procedure; I must ask. Are you sure you ordered these parts from US?
And not another online store? (it would not be the first time someone has done this)
Lastly if you still want the parts (of which I have plenty of each in stock) Please let me know one way or another and I will get them right out to you.
Thank you
Chris MWH