Why you shouldn't buy a Tomos:
1) TOMOS COMMITS ODOMETER FRAUD. Word from Scott in Parts & Service at TOMOS USA is that the Slovenian "Pickle Works" where Tomos are made received a bad batch of odometers from Italy. They read kilometers as miles. TOMOS USA says they are aware that TOMOS's remedy for the problem is simply to change the faceplate on the odometers to say "MPH." How many 2001 and 2002 Tomos are affected remains unknown.
2) LACK OF QUALITY CONTROL. When I reported that my Tomos had 2 cycle oil in the gearbox, Scott (again in Parts & Service) said that whenever the Slovenian factory ran out of gearbox oil they put "whatever they had lying around" into the gearboxes.
What's worse is the revelation that there is NO ONE inspecting the bikes from the time they leave Slovenia until the box reaches your dealer, OR SO TOMOS USA says. This allows everybody on this side of the Atlantic to alibi that "they haven't seen the bike" or "I just sell what I'm sent...."
3) CUSTOMER SERVICE AND SATISFACTION. TOMOS USA is aware of complaints about the condition of their bikes after shipment, as well as complaints about the service manuals and the poor translation into English. Yet, nothing is done. It is evidently to their advantage to keep the customer as confused as possible.
Moreover, TOMOS USA will tell you that "we've shipped over 5000 bikes into the US and Canada and this is the first we've heard of (your problem....)" Their concern about a possible or an existing problem is truly touching.
I suppose if I'd have smuggled 500 kgs. of heroin into the US and Canada and was told that someone had OD'd, I would feel justified telling them I've smuggled 500 kgs of heroin in and this is the first complaint I've heard.
4) WARRANTIES. With the "wrong" oil in your gearbox, and the odometer reading kms. as miles, warranties can be voided with ease. Or at least earlier. The latter is a good bet as to the reason why TOMOS has refused to fix the odometer problem.
TOMOS USA has displayed considerable duplicity in terms of gearbox oil. The recommended Type A, Suffx A oil is virtually impossible to find, so the company's posture is: "that just about any oil will do."
But when it comes to warranty work, "any old oil" is no longer the standard. At minimum it leaves the company an out on any costly repair.
And those who've had the wrong oil in their gearbox know better. Just any old oil WON'T do!
For what it's worth, I'm reporting the odometer situation to my state's Attorney General's Office. I don't imagine that they have an "Moped Odometer Fraud" section but the crap they're pulling ought to be reported to someone.
And I'd like to thank Jeff Bach, EXTREME TOY STORE, St. Louis, MO, for reminding me that unscrupulous dealers somehow usually wind up selling products for unscrupulous
importers of unscrupulous mfg'ers. The whole TOMOS experience has sickened me from top to bottom.