Moped Army

I got a TFR Last week and the chrome ring around the speedo
was dented and the speedo glass was shattered.

I go into the Cosmopolitan motors website to try to figure
out how to do a warantee claim and this is what is says:

To obtain a current Warranty Claim form, call Cosmopolitan Motors Inc. Warranty at 1-800-523-2522

Once Cosmopolitan Motors Inc. Warranty receives this Warranty Claim form complete with no missing items, Cosmopolitan Motors Inc. will then notify the Dealer within 5 working days of its acceptance and or rejection of its Warranty Claim

If the submitted Warranty Claim is accepted, Cosmopolitan Motors Inc. will then issue a Warranty Authorization Number to proceed in making the repairs as noted on the claim

What kind of service is this?
They have a website!! Why can't the form be on the website
and submitted electronically.
I have to request a form, they mail it to me, I fill it out, mail it back to them, they read it to make sure it's complete, then review it, then do something within 5 days after that, maybe?
It sounds like the whole proces could take 3-4 freaking weeks!

Ridiculous