Re: Cosmo warantee Claim Form

• Author: spence (---.nstarch.com)
• Verified User: spence
• Date Posted: 04-22-05 12:59

Bzollo wrote:

Again I have no problem handling this, but wish next time you contact me first before coming here and complaining about something that could have been resolved via e-mail or phone. That goes for anyone here, if you have a problem with anything about Cosmo, come to me first, I will personally handle your issue all the way through a resolution.———————————————————————————————-

I sent an email, requesting these parts, I waited for two days and got no response or even a confirmation of receipt of
my email. Thats when I went to the Cosmo site and read the apparent hoops I needed to jump through.
Only then did I post.

I’m glad you are going to take care of it, I appreciate it.
But the question still remains, why not make it easier on the customer by having an online form.
It would be a big improvement in customer service.
Someone could print the form out and mail it to you,
or fill it out online and submit it electronically.

Please consider this.

God’s Peace
Spence